News, Announcements, & Education

Stethoscope on laptop keyboard

The importance of software updates in healthcare

Software updates can be annoying. They appear out of nowhere at inconvenient times and they seem to take twice as long as they claim. And if you’re stuck with legacy systems, it is not as simple as a click of a button. But we suspect a team of people at Public Health England will have learnt how using outdated software applications can have…
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Doctor giving telehealth consultation to patient

4 tips for securing internet-connected devices in healthcare

The convergence of internet and healthcare comes with its benefits and risks for both patients and health providers. Securing internet-connected devices in healthcare is critical to keep patient information safe. We’ve only just started to scratch the surface of how many lives we can change with telehealth, digital health records, internet-connected medical devices, wellness apps,…
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two-factor-authentication

Protect patient privacy with two-factor authentication

One of the easiest and simplest things you can do to protect patient privacy is to add two-factor authentication (2FA) to your account logins. Our friends at CERT NZ explain that 2FA “verifies you are who you say you are, by asking for a second piece of information (often a code) as well as a password.”    Patients all around New Zealand…
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Cyber Smart Week 2020

CERT NZ’s annual Cyber Smart Week for 2020 starts on Monday 19 October and is aimed at helping New Zealanders protect themselves online. Patients First will be participating in this initiative to help raise cybersecurity awareness across New Zealand while also making it relevant to the health sector. New Zealand Health Information Security Requirements The…
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Step up your cyber defence

Step up your cyber defence and stay safe from cyber attacks

Editorial provided by CERT NZ as part of Cyber Smart Week 2020. We all do it – ignore those pesky red dots and update messages; not quite get around to changing our password practice; forget to check we’re not sharing our personal information with every Dom, Jack and Hēmi on social media. Well, now’s the…
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What you need to know about the new Privacy Act 2020

This article is based on the NZ Privacy Law Changes 2020 & Security Protections Webinar by Connon Daly (General Manager, The I.T. Team) and Graeme Crombie (Partner, Lane Neave). For full information and resources on the Privacy Act 2020, please visit the Privacy Commissioner website.  The new Privacy Act 2020 (Act) comes into force on 1 December 2020 and we want to help you understand what you…
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Cyber Security Awareness Month 2020 #BeCyberSmart

The theme for Cyber Security Awareness Month 2020 is ‘Do Your Part. #BeCyberSmart’. During October 2020, individuals and organisations should all do their part to step up their cyber defence. The Cyber Security Awareness Month website explains that “if everyone does their part – implementing stronger security practices, raising community awareness, educating vulnerable audiences or…
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Virtual Connectathon Attendee

Patients First’s Terminology Server excels at FHIR Connectathon

Health Level Seven (HL7) International held its 25th Fast Healthcare Interoperability Resources (FHIR) Connectathon on the 10th and 11th of September 2020. The event attracted a record 635 attendees from all over the world who participated in one, or more, of the 36 available tracks – despite the event being held virtually due to the COVID-19 pandemic.  Global FHIR Connectathons are held three times a year and aim to:   provide education…
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Screenshot of two-factor authentication setup in hMael

Two-factor authentication now available on hMael

Last weekend the hMael team at Patients First released a new feature in hMael called “two-factor authentication”. Two-factor authentication (2FA) gives a second layer of protection against unauthorised use of your hMael account. Our friends at CERT NZ explain that 2FA “verifies you are who you say you are, by asking for a second piece of information (often a code) as well…
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phishing concept

How to avoid the hook, line and sinker of a phishing email

The damage of a phishing attack can be huge. Learn how to avoid falling for a phishing email with these great awareness tips. Most phishing emails look as if they come from a legitimate bank, government agency, or other such ‘real’ company. They typically try to trick you into handing over your personal information such…
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Passwords on sticky notes

6 reasons to use a password manager

If you write your passwords on a post-it note and hide it in your desk drawer, you need to do yourself a favour and start using a password manager! Our friends at CERT NZ say that “a password manager is like putting your passwords in a safe that only you have the key to.” It’s…
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