Data Breaches Target for hMael

Data Breaches Target for hMael

Preventing data breaches is one of the main goals of a new secure email platform about to be launched for the health sector. hMael will be available to those working in the health sector before Christmas completely free of charge.

“There is still a lot of education that needs to be done within health to make people aware that they shouldn’t be using ordinary email to send sensitive patient information,” says Jayden MacRae, CEO of Patients First. “hMael will provide an opportunity to not only educate our health workers about this risky practice, but to provide them with a safe and secure alternative” said MacRae.

The platform has a number of layers that help prevent data breaches such as those seen recently by sending information to the wrong recipients. The system is closed to those that work in and around the health system who already have a duty of care with patient information. This limits the possiblities of sending sensitive information to patients or unrelated parties. It also provides additional opportunities to help users identify before they make mistakes with recipients; by displaying photos of recipients and limiting the ability to send messages to multiple recipient groups.

Registering for the new service is easily completed online at Requests for an account are reviewed and approved for health workers. The system is currently undergoing an independent security audit before it is launched to the whole health sector later this month. It is currently being used by a small number of Beta testers throughout the country.

“We have already received considerable interest in hMael” said Jayden MacRae, CEO of Patients First. “There are secure methods of electronically sharing formal and structured health information like referrals and laboratory results, but there is a need for a secure system that lets health workers share sensitive information in an informal and ad-hoc fashion. This hasn’t existed before” said Mr MacRae.

The Privacy Commissioner has recently stated in the NZ Herald that the most common privacy breach was when electronic or physical information was sent to the wrong recipient.