Enabling a better-connected New Zealand health sector

Better Health with Better Systems

Patients First works within all parts of the New Zealand health sector to facilitate the development and implementation of information technology solutions and frameworks to support the delivery of health services to the public. 

HEALTH INFORMATION SECURITY

We offer health information advisory and assessment services to help primary care providers comply with the HISF (Health Information Security Framework). This includes cloud risk analysis, privacy impact assessment, data governance and service penetration testing.

HEALTH IT SOLUTIONS

We have developed solutions and software that enable integration and the electronic transfer of patient information from one health care provider to another (GP2GP) and transmission of other patient data e.g. lab results and referrals through HIM (Health Intelligence Messenger). Other innovative services include hMael Secure Email for Health, and Conporto EDM (Event Detection & Mitigation).

NATIONAL PROGRAMME MANAGEMENT

We work alongside the Ministry of Health, Primary Health Organisations (PHOs), and Practice Management System (PMS) vendors as programme managers for the delivery of sector health information integration projects and change processes. Projects include NES (National Enrolment Service), NZePS (NZ ePrescription Service), Community Service Card holder entitlements, and GP2GP electronic transfer of patient records.

PRIMARY CARE LIAISON

We provide information leadership support and encourage a collaborative community between Primary Health Organisations (PHOs) through the facilitation of forums, special interest groups, workshops and the provision of a collaboration platform, PHOCUS. 

Learn more about our Services & Products

Latest News

Stethoscope on laptop keyboard

The importance of software updates in healthcare

Software updates can be annoying. They appear out of nowhere at inconvenient times and they seem to take twice as long as they claim. And if you’re stuck with legacy systems, it is[…]

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Doctor giving telehealth consultation to patient

4 tips for securing internet-connected devices in healthcare

The convergence of internet and healthcare comes with its benefits and risks for both patients and health providers. Securing internet-connected devices in healthcare is critical to keep patient information safe.[…]

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two-factor-authentication

Protect patient privacy with two-factor authentication

One of the easiest and simplest things you can do to protect patient privacy is to add two-factor authentication (2FA) to your account logins. Our friends at CERT NZ explain that 2FA “verifies you are who[…]

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Cyber Smart Week 2020

CERT NZ’s annual Cyber Smart Week for 2020 starts on Monday 19 October and is aimed at helping New Zealanders protect themselves online. Patients First will be participating in this[…]

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Step up your cyber defence

Step up your cyber defence and stay safe from cyber attacks

Editorial provided by CERT NZ as part of Cyber Smart Week 2020. We all do it – ignore those pesky red dots and update messages; not quite get around to[…]

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What you need to know about the new Privacy Act 2020

This article is based on the NZ Privacy Law Changes 2020 & Security Protections Webinar by Connon Daly (General Manager, The I.T. Team) and Graeme Crombie (Partner, Lane Neave). For full information and resources on the Privacy Act 2020, please visit[…]

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Request a Free Security Assessment!

We are offering a free initial (1 hour) security assessment of any online service(s) that you manage, to assist you to understand your own cybersecurity situation and take remedial action.

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