Enabling a better-connected New Zealand health sector

Better Health with Better Systems

Patients First works within all parts of the New Zealand health sector to facilitate the development and implementation of information technology solutions and frameworks to support the delivery of health services to the public. 

HEALTH INFORMATION SECURITY

We offer health information advisory and assessment services to help primary care providers comply with the HISF (Health Information Security Framework). This includes cloud risk analysis, privacy impact assessment, data governance and service penetration testing.

HEALTH IT SOLUTIONS

We have developed solutions and software that enable integration and the electronic transfer of patient information from one health care provider to another (GP2GP) and transmission of other patient data e.g. lab results and referrals through HIM (Health Intelligence Messenger). Other innovative services include hMael Secure Email for Health.

NATIONAL PROGRAMME MANAGEMENT

We work alongside the Ministry of Health, Primary Health Organisations (PHOs), and Practice Management System (PMS) vendors as programme managers for the delivery of sector health information integration projects and change processes. Projects include NES (National Enrolment Service), NZePS (NZ ePrescription Service), Community Service Card holder entitlements, and GP2GP electronic transfer of patient records.

PRIMARY CARE LIAISON

We provide information leadership support and encourage a collaborative community between Primary Health Organisations (PHOs) through the facilitation of forums, special interest groups, workshops and the provision of a collaboration platform, PHOCUS. 

Learn more about our Services & Products

Latest News

Dr Sarah Clarke

Dr Sarah Clarke brings clinical experience to Patients First Board

The Board of Patients First is pleased to announce their newest member, Dr Sarah Clarke. Sarah has 20 years’ experience in the health sector and is a dual trained specialist[…]

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hMael products to be discontinued at the end of January 2021

Patients First will discontinue the hMael products from 29 January 2021, Chief Executive Mark Corbitt confirmed today.   “We’re disappointed that we can no longer provide hMael, especially because it provides more protection than standard email services. But,[…]

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Stethoscope on laptop keyboard

The importance of software updates in healthcare

Software updates can be annoying. They appear out of nowhere at inconvenient times and they seem to take twice as long as they claim. And if you’re stuck with legacy systems, it is[…]

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Doctor giving telehealth consultation to patient

4 tips for securing internet-connected devices in healthcare

The convergence of internet and healthcare comes with its benefits and risks for both patients and health providers. Securing internet-connected devices in healthcare is critical to keep patient information safe.[…]

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two-factor-authentication

Protect patient privacy with two-factor authentication

One of the easiest and simplest things you can do to protect patient privacy is to add two-factor authentication (2FA) to your account logins. Our friends at CERT NZ explain that 2FA “verifies you are who[…]

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Cyber Smart Week 2020

CERT NZ’s annual Cyber Smart Week for 2020 starts on Monday 19 October and is aimed at helping New Zealanders protect themselves online. Patients First will be participating in this[…]

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Request a Free Security Assessment!

We are offering a free initial (1 hour) security assessment of any online service(s) that you manage, to assist you to understand your own cybersecurity situation and take remedial action.

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