Enabling a better-connected New Zealand health sector

Better Health with Better Systems

Patients First works within all parts of the New Zealand health sector to facilitate the development and implementation of information technology solutions and frameworks to support the delivery of health services to the public. 

HEALTH INFORMATION SECURITY

We offer health information advisory and assessment services to help primary care providers comply with the HISF (Health Information Security Framework). This includes cloud risk analysis, privacy impact assessment, data governance and service penetration testing.

HEALTH IT SOLUTIONS

We have developed solutions and software that enable integration and the electronic transfer of patient information from one health care provider to another (GP2GP) and transmission of other patient data e.g. lab results and referrals through HIM (Health Intelligence Messenger). Other innovative services include hMael Secure Email for Health, and Conporto EDM (Event Detection & Mitigation).

NATIONAL PROGRAMME MANAGEMENT

We work alongside the Ministry of Health, Primary Health Organisations (PHOs), and Practice Management System (PMS) vendors as programme managers for the delivery of sector health information integration projects and change processes. Projects include NES (National Enrolment Service), NZePS (NZ ePrescription Service), Community Service Card holder entitlements, and GP2GP electronic transfer of patient records.

PRIMARY CARE LIAISON

We provide information leadership support and encourage a collaborative community between Primary Health Organisations (PHOs) through the facilitation of forums, special interest groups, workshops and the provision of a collaboration platform, PHOCUS. 

Learn more about our Services & Products

Latest News

Screenshot of two-factor authentication setup in hMael

Two-factor authentication now available on hMael

Last weekend the hMael team at Patients First released a new feature in hMael called “two-factor authentication”. Two-factor authentication (2FA) gives a second layer of protection against unauthorised use of your hMael account. Our friends[…]

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phishing concept

How to avoid the hook, line and sinker of a phishing email

The damage of a phishing attack can be huge. Learn how to avoid falling for a phishing email with these great awareness tips. Most phishing emails look as if they[…]

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Passwords on sticky notes

6 reasons to use a password manager

If you write your passwords on a post-it note and hide it in your desk drawer, you need to do yourself a favour and start using a password manager! Our[…]

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ransomware concept

Cyber insurance in action: Insights and cautionary tales

In July we invited Petra Lucioli, Claims Manager at Delta Insurance, to share her insights on cyber insurance claims at the PHO CIO Forum. Petra has been looking after cyber[…]

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Detect security breaches concept

Detect security incidents with the power of logging and auditing

Healthcare has a high risk of cybersecurity incidents because, by nature, healthcare is a system that puts a lot of trust in people. Providers engage in sensitive activities on behalf[…]

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Protect your website with HTTPS

Using HTTPS on your website

The ‘s’ stands for secure Enabling HTTPS is the first of four priority measures in CERT NZ’s ‘Protect It’ campaign.  Your patients and customers trust you to keep their information, and[…]

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Request a Free Security Assessment!

We are offering a free initial (1 hour) security assessment of any online service(s) that you manage, to assist you to understand your own cybersecurity situation and take remedial action.

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