Conporto Health releases hMael upgrade, poly-pharmacy alerts service

Written by Kate McDonald, PulseIT Magazine on 22 June 2018.

https://www.pulseitmagazine.com.au/new-zealand-ehealth/4420-conporto-health-releases-hmael-upgrade-poly-pharmacy-alerts-service

 

Patients First subsidiary Conporto Health has released an upgrade to its hMael email service for healthcare, allowing customers to send secure emails to non-hMael users.

It has also recently released an event detection and mitigation (EDM) service that its says can provide real-time notifications and alerts to GPs about patients at high risk of medical mismanagement due to poly-pharmacy and co-morbidities.

hMael version 3.5 also includes layout changes to simplify the mailbox using pop-out menus and a rich-text editor to format text.

There are also improvements to its Outlook plug-in to allow quick-access shortcuts, and Live Chat has been rebuilt to allow users to start an instant-message conversation from the inbox without opening a new tab.

The new functionality to send messages to non-hMael users works by selecting ‘Non-hMael User’ in the directory and entering the recipient’s email address.

The recipient will be sent an email inviting them to set a password to access and respond to the hMael message.

Patients First CEO Helmut Modlik said a recent trial of the EDM service in 92 practices showed it could pick up 200 potentially harmful events, mainly related to medication management.

The not-for-profit is currently developing a notification version for use in secondary care, he said.