About Patients First
Patients First is a not-for-profit company with charitable status. We have two shareholders, General Practice New Zealand and The Royal New Zealand College of General Practitioners. Patients First began in April 2010 and initially grew out of a desire to further enhance the primary care information and quality space. Our work traverses the integration space between healthcare provided in hospital and community settings in the areas of connectivity, information, and quality (particularly quality measurement). We have a clinically led multi-disciplinary approach and provide tools, advice and guidance on effective use of information.
Patients First has a national work programme – governed by a Board of Directors, and supported by an inter-sectoral group including national bodies such as the Health IT Board, Ministry of Health and the Health Quality and Safety Commission.
Patients First provides the following functions:
- Programme Management and delivery of sector health information integration projects
- Measurement development and making information more coherent for reporting cross-health sector
- Ownership of Ministry of Health change process for non-hospital related systems and reporting
- Translating health information and quality guidelines and standards into the technology supporting the health eco-system
- Primary Care Liaison and information leadership support
We use a learning and adaptive approach to implementation which is coupled with an inclusive project-based governance model. This allows us to build enablers and machinery for integration alongside the development of measures and corresponding information models.
Our objectives are to:
- enable the improvement of patient health outcomes by the best use of systems
- make the local voices heard nationally
- make the national voices applicable locally
- use information to inform quality practice, knowledge and wisdom
- move the dialogue from volume and funding to clinical practice, outcomes and value